l111 Frequently Asked
Questions

Creating an l111 account takes under two minutes. Visit the l111 Login page, click the registration option, and fill in your mobile number, preferred username, and password. You will receive a one-time verification code via SMS to confirm your number. Once confirmed, your account is active and you can make your first deposit immediately.

l111 accepts a government-issued National Identity Card (NID) as the primary verification document for Bangladeshi players. If your NID is unavailable, a valid passport biographical page is accepted as an alternative. In some cases, l111 may also request a recent selfie photograph alongside your document to complete liveness verification. Most accounts are verified within one business hour of document submission.

l111 is strictly for players aged 18 and above. Players must be at least 18 years old at the time of registration. l111 actively verifies player age during the account verification process and will immediately and permanently close any account found to belong to a person under 18.

To reset your l111 password, go to the l111 Login page and select the forgotten password option. Enter the mobile number registered to your account and you will receive an SMS with a reset link or one-time code. Follow the instructions to set a new password. If you no longer have access to your registered mobile number, contact l111 support at [email protected] for assisted account recovery.

No. l111 permits only one account per person. Duplicate accounts are detected automatically and result in permanent suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate, contact [email protected] immediately to resolve the situation before any action is taken.

To close your l111 account, email [email protected] with a clear request to permanently close your account. Before closure, l111 will process any remaining withdrawable balance to your nominated mobile wallet. Note that certain transaction and identity records are retained for a mandatory period after closure to comply with financial record-keeping obligations, as detailed in the Privacy Policy.

To deposit via bKash, log in to l111 and go to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the transfer from your bKash wallet. Most bKash deposits are credited to your l111 balance within one to five minutes. The minimum bKash deposit is ৳200.

Nagad deposits on l111 are typically processed within one to five minutes of the transaction being confirmed by Nagad. In rare cases of network congestion or system maintenance, processing may take up to 30 minutes. If your deposit has not appeared in your l111 balance after 30 minutes, contact [email protected] with your Nagad transaction reference number and our team will investigate promptly.

The minimum withdrawal amount on l111 is ৳500. Withdrawals are processed to the same mobile wallet account used for your most recent deposit — for example, if you deposited via Rocket, your withdrawal will be sent to your Rocket wallet. l111 does not charge a withdrawal fee; however, your mobile financial service provider may apply its own transaction charges.

Standard l111 withdrawals are processed within one to four hours during normal operating hours. During peak periods or following large withdrawal requests that require an additional review, processing may take up to 24 hours. Withdrawals submitted after midnight Bangladesh Standard Time (BST, UTC+6) may be processed the following morning. You will receive an SMS notification when your withdrawal has been sent.

l111 does not charge any platform fee on deposits or withdrawals. The full amount you deposit is credited to your balance, and the full amount you request to withdraw is sent to your mobile wallet. Your mobile financial service provider — bKash, Nagad, Rocket, or Upay — may apply its own standard transaction fees, which are outside l111's control.

l111 accepts deposits and withdrawals via bKash, Nagad, Rocket, and Upay — the four most widely used mobile financial services in Bangladesh. l111 also supports Dutch-Bangla Bank (DBBL), City Bank, and BRAC Bank for players who prefer direct bank transfers. All transactions are conducted in Bangladeshi Taka (BDT, ৳).

l111 covers a comprehensive range of international and domestic cricket tournaments, including the Bangladesh Premier League (BPL), the Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, Test series, and bilateral ODI and T20I series featuring the Bangladesh Tigers. Live in-play betting is available on all major matches, with markets including match winner, top batsman, total runs, over/under, and more.

Live in-play betting on l111 allows you to place bets on a cricket match while it is in progress. Odds update in real time based on the current match situation — for example, the target score, wickets remaining, and run rate. To place an in-play bet, go to the Cricket section, select a live match, choose your market, enter your stake in BDT, and confirm. Bets are accepted subject to odds availability, which may be briefly suspended during critical moments such as wickets or DRS reviews.

Yes. All slot games on l111 are supplied by certified third-party game studios — including Pragmatic Play, NetEnt, and Microgaming — whose Random Number Generator (RNG) software is independently tested and certified for fairness. The published Return to Player (RTP) percentage for each game reflects its long-run statistical payout rate and is set by the game provider, not by l111.

Yes. The l111 platform is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download an app — simply open your mobile browser, navigate to l111.bio, and log in. All games, including live casino tables, cricket betting, and slots, are available on mobile with the same features and account management tools as the desktop version.

l111 offers a wide range of live casino games powered by providers including Evolution Gaming, Ezugi, and Pragmatic Play Live. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Live Andar Bahar, and game show titles such as Crazy Time and Lightning Roulette. All live tables are streamed in HD with real human dealers.

l111 offers a welcome bonus for new players on their first deposit. Specific welcome bonus terms — including the match percentage, maximum bonus amount in BDT, and minimum qualifying deposit — are displayed on the Promotions section of the platform and may vary based on ongoing campaigns. All welcome bonuses are subject to wagering requirements that must be met before bonus funds can be withdrawn.

A wagering requirement specifies how many times you must bet the bonus amount before it becomes withdrawable as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawal is permitted. On l111, cricket betting and slot games typically contribute 100% towards wagering requirements; live casino games may contribute at a lower rate. Full wagering terms are listed with each individual promotion.

l111 runs periodic free spin promotions on selected slot titles, typically tied to game launches or seasonal events such as BPL season or Eid. No-deposit bonuses are offered on a limited basis during specific promotional periods. The availability of these offers varies — check the Promotions section of the l111 platform when you are logged in to see current active offers on your account.

Yes. l111 operates a tiered loyalty programme that rewards players based on their cumulative wagering activity on the platform. As you progress through loyalty tiers, you unlock benefits such as improved withdrawal limits, personalised bonus offers, dedicated account management, and invitations to exclusive tournaments. For details on the current tier structure and how to qualify, contact [email protected] or check the Promotions section when logged in.

Whether a bonus applies to cricket betting, slots, or both depends on the specific promotion. Most l111 welcome and reload bonuses are usable across both the sportsbook and casino verticals, but some targeted promotions — such as a slots free-spin offer — may be restricted to a single game category. Always read the individual promotion's terms and conditions on the l111 platform before claiming.

l111 uses SSL/TLS encryption on all connections to protect your personal and financial data in transit. Player account passwords are hashed and never stored in plain text. Financial transactions are processed through regulated mobile financial service providers — bKash, Nagad, Rocket, and Upay — which operate under Bangladesh Bank oversight. l111 also employs fraud detection systems and two-factor authentication via SMS to protect accounts against unauthorised access.

l111 operates as an internationally accessible platform. Bangladesh's gambling laws are complex and evolving; players are personally responsible for understanding and complying with the laws of their own jurisdiction before using the platform. l111 does not claim a specific Bangladeshi regulatory licence and does not make representations about the legal status of online gambling for any individual player. We recommend players seek independent legal advice if they have specific concerns about their local laws.

To self-exclude from l111, email [email protected] and request a self-exclusion. You can choose a period of 30 days, 90 days, 6 months, 1 year, or a permanent lifetime exclusion. Self-exclusion requests are actioned immediately — no waiting period. During the exclusion, your account is suspended, marketing communications are stopped, and you will be prevented from creating a new account using the same identity documents or mobile number.

To set a deposit limit, contact l111 support at [email protected] and specify whether you want a daily, weekly, or monthly cap, along with your chosen limit amount in BDT. Deposit limits take effect immediately once set. If you later wish to increase a limit, a mandatory 24-hour cooling-off period applies before the increase activates — this protects you from making impulsive decisions in the moment.

If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, act immediately — do not wait. Contact l111 support at [email protected] to request a time-out or self-exclusion, which takes effect the same day. l111's responsible gaming page provides detailed guidance on all available tools. We also strongly encourage you to speak to a qualified mental health professional or a dedicated gambling support service for personalised guidance.